Shipping policy

We offer Calculated Shipping rates based on weight and zip code via UPS and USPS for all orders within the United States. This rate applies to all items and ensures a consistent, affordable shipping cost for our customers.

Shipping Carriers: All orders are shipped via USPS Priority Mail or UPS Ground, which includes faster delivery times and tracking.

Processing Time: Orders are typically processed within 1-2 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Delivery Time: USPS Priority Mail generally delivers within 1-3 business days, depending on your location. Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions or postal delays.

Order Tracking: Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on the USPS website.

Shipping Address: Please ensure that your shipping address is correct at the time of purchase. We are not responsible for items delivered to an incorrect address provided by the customer. If you realize there is an error in your shipping address, please contact us immediately at [your contact email/phone number].

Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us as soon as possible so we can assist you in resolving the issue. We are committed to ensuring that you receive your items in perfect condition.

International Shipping: At this time, we do not offer international shipping. We apologize for any inconvenience and appreciate your understanding.

Contact Us: If you have any questions about our shipping policy, please feel free to contact us at [your contact email/phone number]. We are here to help and ensure you have a pleasant shopping experience with Serendipity Consignment.

Thank you for choosing Serendipity Consignment!